All orders are shipped from the UK via Royal Mail 2nd Class Tracked.
You’ll receive a tracking link once your order has been dispatched.
Processing & Delivery Times
Orders are processed within 1–3 business days. Delivery typically takes 2–4 working days after dispatch.
Delays & Missing Parcels
If your parcel is delayed or appears lost please contact us. We’ll investigate with Royal Mail and arrange a replacement or refund where appropriate.
FAQs
When will my order be shipped?
Within 1–3 business days. You’ll receive tracking details by email.
How do I track my order?
Use the Royal Mail tracking link provided at dispatch.
Do you offer faster shipping?
We currently ship standard 2nd Class Tracked. Contact us if you need an alternative.
What if my item arrives damaged or incorrect?
Email us within 7 days with your order number and photos, and we’ll sort it quickly.
Can I change or cancel my order?
If it hasn’t been dispatched yet, we may be able to update or cancel it. Contact us asap.
Do we accept returns?
Unused items can be returned within 14 days. Customers cover return postage unless the item is faulty.
